We built AppointmentChat because small business owners shouldn't have to choose between answering the phone and doing their job.
Walk into any local business — a plumber's shop, a hair salon, a dental office — and ask the owner their biggest frustration. Most of them will tell you: they can't answer every call.
They're with a customer, or driving to a job site, or cutting hair. The phone rings. It goes to voicemail. The caller hangs up and calls the next business on Google. That's a $200, $500, sometimes $2,000 job — gone in 15 seconds.
Enterprise companies solved this decades ago with call centers and IVR systems. But a 5-person HVAC company can't afford that. Until now.
AppointmentChat gives every appointment-based business an AI receptionist that answers in under 3 seconds, knows the business inside and out, and books appointments directly into the calendar. No voicemail. No missed revenue. No hiring.
AppointmentChat is built on production-grade Voice AI infrastructure — the same technology used by enterprise contact centers, adapted for small business simplicity.
Under the hood: LiveKit for real-time media, Telnyx for carrier-grade telephony, and custom language models trained on thousands of appointment-booking conversations. On the surface: a 10-minute setup wizard and a clean transcript portal.
We obsess over the caller experience. The AI doesn't sound robotic. It doesn't read scripts. It has a conversation — asking follow-up questions, checking availability in real-time, and knowing when to hand off to a human.
AppointmentChat is built by Easyfan, an AI marketing platform for small businesses based in Arlington, Texas. We build infrastructure that businesses own — not campaigns they rent.
Questions? Reach us at support@appointmentchat.com